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We create safe products that really work and are designed to make you feel good.
Do cotton fabrics shrink or bleed colour?
Do cotton fabrics shrink or bleed colour?
Most of our fabrics are pre-washed to minimize shrinkage. We also keep your comfort in mind while stitching, with an extra inch of ease and 2 inches of additional margin wherever applicable. However, slight shrinkage or colour bleeding may still occur with cotton fabrics. We recommend washing your garment separately for the first wash to keep it looking its best.
Can I machine-wash Secret Pocket outfits? Do they need ironing?
Can I machine-wash Secret Pocket outfits? Do they need ironing?
Yes! Our outfits are designed for everyday comfort and easy care. You can machine-wash them using a gentle cycle and mild detergent. Like most cotton garments, they may need ironing to look neat and crisp after washing.
How do I choose the right size?
How do I choose the right size?
Please refer to our size chart before placing your order. We design our outfits with comfort and ease in mind, and additional stitching margin is provided wherever applicable, so minor alterations can be made if needed.
Do all your outfits come with pockets?
Do all your outfits come with pockets?
Pockets are an important part of what we do at Secret Pocket Co.! However, pocket details may vary by design. Please check the individual product description to confirm whether your chosen outfit includes pockets.
Can I return or exchange an outfit if the size doesn’t fit?
Can I return or exchange an outfit if the size doesn’t fit?
Since our outfits are carefully made to order, we do not accept returns for size or fit issues. We recommend checking the size chart carefully before ordering. If your outfit arrives damaged, please contact us with an unboxing video so we can review the issue in line with our return policy.
Can I request alterations?
Can I request alterations?
Yes, alterations may be possible depending on the garment. The customer will need to bear the shipping costs associated with alterations. Please contact us before sending the garment so we can guide you through the process.
Are the colours exactly the same as shown in the pictures?
Are the colours exactly the same as shown in the pictures?
We make every effort to represent our fabrics and colours as accurately as possible in our product photographs. However, slight variations may occur due to screen settings, lighting, and the natural characteristics of cotton fabrics.
Are your outfits ready to ship?
Are your outfits ready to ship?
Our outfits are carefully made to order. Processing and dispatch times may vary depending on the design and current order volume. Please refer to the information provided on the product page or contact us for an update on your order.
How should I care for my cotton outfit?
How should I care for my cotton outfit?
For the best results, wash your outfit separately for the first wash. Use a mild detergent, avoid harsh bleaching agents, and dry it in the shade to help preserve the fabric’s colour. Follow any additional care instructions mentioned on the product page.
